Credit control system for generating reminder letters automatically - solution

The solution was to allow plenty of human intervention, which necessarily makes the underlying database more complicated. Users of this system can choose to deal with a company manually (in which case they can make electronic notes against the company on progress made in chasing up any debt). Users of the system can also choose when to send follow-up letters - although there are default times set (eg 23 days for the first follow-up letter), these can be ignored or overridden.

Now have a look at the screenshots for this access database allowing accounts staff to generate follow-up credit control letters, or go back to the home page for this system.